Privacy Policy
How we collect, use, and protect your information
Last Updated: October 29, 2024
At Patron Technology ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website patrontechnology.net or engage with our services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide when you:
- Fill out contact forms on our website
- Request quotes or consultations
- Subscribe to our newsletter
- Apply for job positions
- Engage with our services
This information may include: name, email address, phone number, company name, job title, and any other information you choose to provide.
1.2 Automatically Collected Information
When you visit our website, we automatically collect certain information including: IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other technical information through cookies and similar technologies.
2. How We Use Your Information
We use the collected information to:
- Respond to your inquiries and provide requested services
- Send you information about our services, updates, and newsletters (with your consent)
- Process job applications
- Improve our website and services
- Analyze usage patterns and trends
- Prevent fraud and ensure security
- Comply with legal obligations
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our website and providing services (e.g., email service providers, analytics providers)
- Legal Requirements: When required by law or to protect our rights, property, or safety
- Business Transfers: In connection with any merger, sale, or acquisition of all or part of our company
- With Your Consent: When you explicitly authorize us to share your information
4. Data Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and understand user behaviour. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of our website.
6. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Opt-out: Unsubscribe from marketing communications
- Data Portability: Request transfer of your data to another service provider
- Object: Object to certain processing activities
To exercise these rights, please contact us at info@patrontechnology.net.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
8. International Data Transfers
As we operate globally and our servers are located in India, your information may be transferred to and processed in India or other countries where we or our service providers operate. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Patron Technology
Head Office
Unit No. 13, 13th Floor, Corporate Park II
VN Purav Marg, Near Swastik Chambers
Chembur, Mumbai, Maharashtra - 400071, India
Email: info@patrontechnology.net
Phone: +91 9898815172
Compliance Notice: Patron Technology is committed to complying with applicable data protection regulations including India's Information Technology Act, 2000, GDPR (for EU clients), and other relevant privacy laws in jurisdictions where we operate.
